A Patient Participation Group (PPG) is where a group of health professionals and patients can come together to address issues that effect health and health services in their local community.
Usually connected to a particular GP practice, patient forums provide a link between practice staff and their registered patients.
The agenda of any particular group will depend upon the local needs, interests and energies of the participants, but its key role is to:
- Enable patients to have a say on how the practice operates
- Provide feedback on new systems within the practice such as booking an appointment
- Act as a sounding board for ideas Support the practice to provide a high quality of care and service delivery.
We are here to:
Provide feedback from you, the patients, on any of your concerns, e.g. the appointment system, consultation times or repeat prescriptions
Monitor the accessibility of practice communications, e.g. the website and the practice booklet
Carry out surveys into a variety of subjects, e.g. measuring patient satisfaction
Offer practical help, e.g. flu clinics
Help obtain your views. Complete a comments slip and post it in the comments box which is located in the main reception
The group meets every quarter.
If you would like to join our Patient Participation Group contact our Business Manager on 0115 883 2150.